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October 03, 2026
When will my order ship? We typically ship orders within 1–2 business days. Orders finalized after our daily shipping cutoff, or placed just before a holiday closure, ship on the next business day we're open.
Where are the instructions for my machine? The user manual and a link to our machine videos are emailed to you automatically when you place your order. If you can't find it, check your spam or junk folder. This is especially worth doing if the machine was a gift, because the email goes to the buyer, not the recipient. You can also email support@tufttheworld.com and we'll send the manual and the video link again.
The video showcase includes quick-start videos on threading your machine, switching between cut and loop pile, and changing pile height.
October 03, 2026
One of the most exciting things about tufting is that texture is a design element — not just a material property. Here's how to use it intentionally.
October 03, 2026
Getting your design from paper (or screen) onto your tufting cloth is one of the first steps in every project — and there are a few approaches depending on…
October 03, 2026
If you teach workshops or run a studio, we offer 25% off bulk supplies. The discount can be combined with current sale prices on machines.